Shipping Policy
We process orders as quickly as possible and aim to provide clear shipping updates after purchase.
Dispatch and delivery
Orders are dispatched from our warehouse in Boksburg, Gauteng. Most orders are processed within 1 business day, and delivery within South Africa typically takes 2-5 business days depending on your location and carrier conditions.
Shipping timeframes may vary depending on destination, inventory availability, and carrier conditions. Please review your order confirmation for the latest order details.
Shipping questions
If you have shipping questions, please contact us at support@silvabask.co.za before or after placing your order and we will do our best to help.
Need help with your setup or order? Contact SilvaBask.
