SilvaBask (“we”, “us”) respects your privacy and processes personal information in accordance with the Protection of Personal Information Act (POPIA).
What we collect
When you place an order or contact us, we collect the details needed to fulfil your order: your name, contact details, delivery address and order information. Payment details are processed securely by our payment providers and are not stored on our servers.
How we use your information
- To process and deliver your orders
- To respond to your questions and provide support
- To send order updates, and marketing emails only if you opt in
Sharing
We only share your information with service providers needed to fulfil your order (such as couriers and payment processors). We never sell your personal information.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing support@silvabask.co.za.